Beginning Jewelry Sales course provides a comprehensive foundation in jewelry professionalism, customer engagement, and product knowledge. Designed for both new and experienced sales associates, this course prepares professionals to create exceptional buying experiences and build lasting customer relationships. Students will learn to describe jewelry in terms of form, function, style, and value, while gaining an understanding of metals, diamonds, colored gemstones, cultured pearls, and watches. The course also covers safety and security, following FTC guidelines, providing care and maintenance advice, and handling repair services and appraisals.