The Diamond Course
The Diamond Course equips jewelry professionals with essential knowledge to assist customers in purchasing diamond jewelry. Participants will learn to explain the 4Cs, highlight diamond value, and describe style and quality. The course covers metals, treated and lab-grown diamonds, and FTC compliance. It also prepares sales associates to enhance customer experiences, provide jewelry care guidance, support repairs and appraisals, and uphold store security.
Course Outline
Lesson 1
The First Step
Lesson 2
Carat Weight
Lesson 3
Clarity
Lesson 4
Color
Lesson 5
Cut – Shape & Style
Lesson 6
Cut – Quality
Lesson 7
Diamond Jewelry
Lesson 8
Deposits and Sources
Lesson 9
Discovery and Mining
Lesson 10
Lab-Grown Diamonds
Lesson 12
Treatments and Simulants
Lesson 13
The Diamond Industry
Lesson 14
The Mystique of Diamonds
Lesson 15
Professionalism
Lesson 16
Care and Cleaning
Lesson 17
The Selling Process
Lesson 18
Tools of the Trade
Lesson 19
Customer Service
Lesson 20
Diamond Display
Lesson 21
Security
Lesson 11
Diamond Cutting